Deleting your My Ride account also removes access to Passenger and Driver features on the same account. We will review any active rides, financial records, safety cases and lawful retention obligations. Account suspension is not deletion.
For our detailed policy on data categories and retention, read the My Ride Privacy Policy.
Alternative: request deletion by email
If you cannot use the secure form, email myride.pk.help@gmail.com from your My Ride account email. Include the subject My Ride โ Delete My Account. Do not share your password or OTP. We will verify account ownership before processing the request. This requests deletion; it does not immediately remove the account.
Email a deletion request1. Verify account ownership
Enter the email used for My Ride. We will send a secure sign-in link to that email if it is eligible. No password or OTP needs to be given to support staff.
2. Request account deletion
Verified email:
Start by verifying your account email.
Need help? Contact myride.pk.help@gmail.com. Do not send passwords, OTPs, or financial account credentials.