Contact My Ride Support

Passengers and drivers can report account access problems, ride disputes, safety concerns and deposit verification issues using the support tools inside the My Ride app.

My Ride is independently operated under the My Ride brand and is not represented as a registered company.

Planned initial launch area: Khanewal city, Punjab, Pakistan. Test bookings are limited to a provisional 4 km radius around central Khanewal, not a surveyed city boundary. This is a planned service area, not a claim that commercial operations have started. Availability may vary by location.

Contact

Support email: myride.pk.help@gmail.com

Privacy & account deletion support: myride.pk.help@gmail.com

Important information

Never send passwords, OTP codes, bank PINs or confidential payment credentials to support. For a suspected emergency, contact the appropriate local emergency service.

To request removal of your My Ride account, use the Delete Account page, which requires account ownership verification.